This page details all you need to know about Smooth Live Chat and the steps required in order to implement this onto your Bluebird Care Microsite.
RECRUITMENT: Users looking for a job no longer have to navigate through your microsite to find the application form, they can chat straight away with a Smooth Live Chat rep
NEW CUSTOMERS: You are never closed for business: potential customers can now engage using Smooth Live Chat on your microsite 24/7 (whether they are up online searching at 11pm or on the weekend)
HOW SMOOTH LIVE CHAT WORKS IN 60 SECONDS
Benefits For Your Bluebird Care Business
- Convert more website visitors into employees or customers
- Increase ROI on all marketing activity by improving user engagement
- Reduced risk as you only pay for the ‘billable leads’ you receive
- Stand out from your local competition
WHAT THE DATA TELLS US
This image reflects the data collected from over 1,000 billable leads received via Smooth Live Chat within the Domiciliary care sector.
- The majority of leads that came through are out of normal business hours
- Users are favouring the use of mobile and tablet over desktop
- The spike between 17:00 – 22:00 (these are usually the forgotten hours’ but data shows users are on your site during these times and are happy to engage)
HEAR FROM OTHER BLUEBIRD CARE OFFICES
Find out how John Perry (Bluebird Care Edinburgh & Bluebird Care Glasgow), Nathan Brown (Bluebird Care Tonbridge & Tunbridge Wells, Bluebird Care Maidstone & Bluebird Care Gravesham & Dartford) and George Morris (Bluebird Care Camden & Hampstead) found the Smooth Live Chat service:
SMOOTH LIVE CHAT PRICING
3 THINGS WE REQUIRE TO ACTIVATE SMOOTH LIVE CHAT:
STEP 1: FILL IN LIVE CHAT SET UP FORM
In order to get your Bluebird Care office set up with Smooth Live Chat, we require you to fill in the information below. Please note, if you have more than one office, you will have to submit an individual form per office.
STEP 2: BOOK YOUR 30 MINUTE Q&A HERE:
During this Q&A session we will: give you a tutorial on how the platform works; answer any questions you may have and provide you with some best practices to ensure you receive maximum ROI from Smooth Live Chat.
STEP 3: CHECK YOUR INBOX (WITHIN 24 HRS YOU WILL RECEIVE AN ORDER FORM AND PAYMENT REQUEST LINK)
After you have provided us with the details required, you will receive one email from firstname.lastname@example.org (including the GoCardless payment link) and another email from Tobi@smooth-digital.co.uk (including the e-sign order form).