Live Chat FAQ

2. Why am I receiving out-of-area leads?

By November 23, 2018 No Comments

We do not control the traffic sources to your website; therefore, we cannot control website visitors who might choose to engage in a chat conversation. To ensure that you are not charged for leads outside of your service location, we can include ‘location confirmation’ in the scripting. If the location is not within the area predetermined during set-up, you will not be charged.