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Tea With Tobi ☕ Season 3

How to Calculate the Value of a Home Care Customer

Season 3 - Episode 4

Podcast Sponsor:

The Access Group is the largest supplier of software to social care providers in the UK. Over 8000 care settings use Access’ integrated, comprehensive systems to deliver safer, higher quality care with greater efficiency. Access’ systems for care providers range from scheduling and rostering, eMAR and medication management, electronic care records, care delivery, risk and governance, recruitment and much more.

In this episode:

The best way to determine what to spend on growing your home care business is to know how much each customer is actually worth to you.

However, without having physical assets like care homes do, this might not seem like a straightforward process.

That’s why on this week’s #TeaWithTobi☕️ we’ve invited back legend in home care growth, Simon Crowther, to explain exactly how you can calculate the value of your home care customers.

Plus, with recent events heightening the demand for home care, Simon shares some pointers for anyone interested in this business. We ask him about determining your target area and even what to look for when buying an existing home care business.

You won’t want to miss this one!


Find Simon here:


Resources mentioned:
The E-Myth Revisited – Michael E. Gerber

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